Privacy Policy
How we collect, use, and protect your information.
Last updated: January 2025
Introduction
Konductor Energy Software LTD (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.
Information We Collect
Information You Provide
We may collect information you provide directly to us, such as:
- Name and contact information (email address, phone number)
- Company name and job title
- Account credentials
- Payment information
- Communications you send to us
Information Collected Automatically
When you access our services, we may automatically collect:
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyse trends, usage, and activities
- Detect, investigate, and prevent security incidents
Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Professional advisers (lawyers, accountants, auditors)
- Authorities when required by law
- Business partners with your consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Data portability
- Objection to processing
- Withdrawal of consent
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@konductor.energy
Address: Konductor Energy Software LTD, United Kingdom